Office Specialist

The Office Specialist provides administrative and operational support for the Frisco office and serves as the first point of contact for employees, clients, and visitors. This role is responsible for coordinating daily office functions, supporting internal processes, and contributing to employee engagement and workplace culture. This is a full-time, non-exempt position compensated on an hourly basis.

Reports to

Operations Support Group Lead

Life at Parkhill 

• Welcome visitors, announce appointments, and assist with inquiries.
• Manage office equipment, including fax machines, copiers, scanners, and mail handling tools.
• Maintain inventory of office supplies, PPE, refreshments, and branded items.
• Coordinate supply re-ordering with Marketing and Brand Coordinators.
• Assist in planning and coordinating employee functions such as holiday parties, fundraising events, and recognition programs.
• Foster office morale by celebrating milestones like birthdays, anniversaries, and licensure achievements.
• Distribute welcome packages, verify I-9 documents, and coordinate workspace setup for new hires.
• Capture temporary photos of new hires and collaborate with team leaders.
• Organize travel arrangements, manage proposals, mail distribution, and meeting logistics.
• Submit invoices and coordinate technology check-in/check-out processes.
• Schedule building repairs, maintenance, and janitorial services.
• Manage keycards, conference room calendars, and car rentals.
• Ensure cleanliness and tidiness in common areas and break rooms.
• Organize office cleanup events and maintain storage file logs.
• Operate a multi-line telephone system, direct calls, and record caller information.

• Associate degree or at least two years’ related experience/training.
• Two years’ related experience/training in customer service, event coordination, or administrative roles.
• Strong interpersonal skills with a professional demeanor.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment.
• Excellent organizational and multi-tasking abilities.
• Ability to work independently and maintain attention to detail.
• Demonstrated ability to maintain confidentiality and professionalism.
• Basic physical activity, including lifting and carrying office supplies, is required.

Benefits and Perks

We offer a comprehensive benefits program that supports the whole person. Our benefits include:

• Investing in Your Future Growth: specialized training, continuing education, professional licensing, intern development programs, University of Parkhill. 
• Competitive Benefits: Multiple health plan options, FSA for dependent care, HSA contributions, employer 401k contribution, ermployer-paid basic life, short/long term disability coverage, performance bonuses.       
• Well-Being: mental health care, culture committees, wellness program, charitable giving match.