Learning and Development Administrator

The Learning and Development Administrator supports a strong learning culture by partnering with leaders to develop team capability. The role coordinates and delivers learning initiatives across the organization, maintains learning system records, and produces KPI and learning metrics reports. This position ensures effective training delivery, clear stakeholder communication, and alignment of learning efforts with organizational goals.

• Manage scheduling, communication, and resource preparation for training initiatives. 
• Manage scheduling, communication, and resource preparation for training initiatives. 
• Serve as the primary point of contact for employees and leaders regarding program participation, timelines, and requirements.  
• Prepare and distribute clear, timely communications about learning opportunities and program expectations. 
• Track attendance, completions, and required certifications; generate regular reports for the L&D Manager and business leaders. 
• Help monitor adoption of learning initiatives and provide insights to the L&D Manager. 
• Collect feedback from participants and leaders and identify opportunities to improve program logistics, communication, and learner experience. 
• Respond to employee questions and provide guidance on available training resources. 
  
• Support change management and rollouts for new learning tools, systems, or processes.
• Build relationships and trust with our cross-functional partners, including People and Culture (HR), Internal Communications, Business Development, Marketing, Safety, Project Delivery, and Design Technology. 

• Bachelor’s degree in Learning and Development, Adult Education, Organizational Development, or related field (or equivalent relevant experience). 

• 1–3 years of experience in a coordination or administrative role supporting training, people operations, or employee programs. 

• Strong organizational skills with the ability to manage multiple priorities and stakeholders. 

• Clear, professional communication skills and attention to detail. 

• Experience with learning management systems or HR systems is a plus. 

• Proficiency in Excel, SharePoint, or other tools used for tracking, reporting, and organizing. 

• Comfort coordinating large-scale or multi-location programs.